Specialty Waiter/Waitress

The Specialty Waitress is responsible for delivering exceptional service in a luxury setting, such as fine dining restaurants, upscale hotels, or exclusive events in Qatar. This position requires a deep understanding of the menu, a high level of attention to detail, and the ability to cater to the specific preferences of high-profile clients. The role is perfect for individuals who enjoy providing a personalized dining experience and have experience in upscale or specialty hospitality settings.

Key Responsibilities:

• Greet and escort guests with a warm, professional demeanor, ensuring they feel welcome and valued.
• Provide personalized service, including knowledge of specialty menus, food allergies, dietary restrictions, and drink preferences.
• Take food and beverage orders accurately, suggesting pairings and providing detailed descriptions of the dishes and beverages offered.
• Upsell specialty items such as premium wines, cocktails, or chef’s specials.
• Manage the service flow in fine-dining or exclusive venues, ensuring all orders are delivered promptly and according to the guest's preferences.
• Provide knowledge and recommendations about gourmet food, wines, and spirits.
• Ensure that tables are properly set, clean, and prepared for the next course, adhering to venue standards.
• Handle special requests, such as custom orders or last-minute changes, with professionalism and care.
• Ensure the highest level of customer satisfaction, addressing any concerns or complaints promptly and discreetly.
• Collaborate with chefs, bartenders, and other staff to ensure seamless service during high-traffic times.
• Maintain a polished appearance and follow the venue’s uniform and grooming standards at all times.

Skills and Qualifications:

• Proven experience as a waitress, particularly in high-end or fine-dining restaurants.
• Excellent knowledge of gourmet cuisine, specialty foods, and beverages, including fine wines, cocktails, and gourmet coffee.
• Exceptional customer service skills, with the ability to engage with guests in a polite, professional, and friendly manner.
• Strong multitasking abilities and attention to detail, ensuring a seamless dining experience.
• Ability to work in a fast-paced environment, remaining composed under pressure.
• Knowledge of luxury dining etiquette and service standards.
• Excellent communication skills, both verbal and non-verbal.
• Availability to work evenings, weekends, and holidays, as needed.

Preferred Qualifications:

• Experience working in a Michelin-starred restaurant, luxury hotel, or exclusive venue.
• Certification or training in sommelier services, bartending, or other specialty food and beverage areas.
• Fluency in multiple languages is a plus, especially Arabic or English, to cater to diverse guest profiles.
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Salary- 4500QAR