Closing date: 30/11/2023
We are looking for an organized Wellness/Spa receptionist to provide customer and administrative support for our company. In this role, you will be required to greet and welcome clients, secure bookings, manage appointment schedules, process transactions, and assist with sales and marketing
Job Duties and Responsibilities
Greeting and welcoming customers in a friendly and professional manner.
Tending to customer needs, inquiries, and complaints.
Informing hairdressers and beauticians about customer appointments and requirements.
Managing phone calls, emails, deliveries, and office inventory.
Processing bookings and cancellations, and managing appointment schedules.
Ensuring that the reception area is kept clean and professional.
Assisting with marketing and sales by providing customers with information on promotions, new products, and services.
Processing transactions and issuing receipts.
Performing administrative tasks such as filing, updating records, and logging transactions.
Qualification, Experience, and Skills
High school diploma.
A minimum of 1 year experience as a Wellness/Spa receptionist.
Proficiency in administrative computer software such as MS Word, Excel, and Outlook.
The ability to remain calm and professional in stressful situations.
Strong marketing and sales abilities.
Excellent customer service and skills.
Consistent professional presentation and pleasant demeanor.
Strong written and verbal communication skills in Arabic and English.
Exceptional time management and organizational abilities.
Note: you will be required to attach the following:
Resume / CV
Educational / Employment Certifications.