Russian speaking Hospitality Candidates

As a Russian-speaking hospitality specialist, you will play a key role in ensuring our guests receive the highest level of service across all departments. You will act as a liaison between our guests and various hospitality services, ensuring clear communication and a seamless experience.

Key Responsibilities:

Assist guests with inquiries, reservations, and service needs across all hospitality departments including front desk, concierge, dining, and events.

Provide translation and interpretation services to facilitate communication between guests and staff.

Collaborate with department managers to ensure the needs and preferences of guests are met.

Create and translate marketing materials, menus, and informational brochures.

Handle guest complaints and feedback, ensuring timely and effective resolution.

Assist in training staff on cultural sensitivity and effective communication strategies.

Maintain up-to-date knowledge of local attractions, events, and services to provide accurate information and recommendations to guests.

Support the development and implementation of hospitality programs tailored to Russian-speaking guests.

Qualifications:

Fluency in Russian and English is required.

2-3 years of experience in the hospitality industry is preferred.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Ability to work flexible hours, including weekends and holidays.

Proficiency in using hospitality management software and tools.

Cultural awareness and sensitivity.