Closing date: 30/11/2023
Inspire Management Training Centre is seeking a professional and friendly Receptionist to join our team. As a receptionist, you will be the first point of contact for visitors and clients, providing a warm and welcoming atmosphere. You will handle incoming calls, manage inquiries, and provide administrative support to ensure smooth operations of the training center.
· Greet and welcome visitors in a courteous and professional manner.
· Answer and direct phone calls to the appropriate staff members.
· Provide information about our training programs, services, and upcoming events to callers and visitors.
· Assist with the registration process for training programs, ensuring accurate and complete documentation.
· Manage the reception area, ensuring it is clean, organized, and presentable.
· Receive and distribute incoming mail, packages, and deliveries.
· Maintain a visitor log and issue visitor badges as necessary.
· Handle general administrative tasks such as filing, photocopying, and data entry.
· Schedule appointments and manage meeting room bookings.
· Collaborate with internal teams to ensure effective communication and coordination.
· Assist with maintaining office supplies and inventory.
· Handle inquiries and resolve complaints in a professional and timely manner.
· Uphold a high level of confidentiality regarding sensitive information.
· Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
· Strong customer service orientation, with the ability to handle inquiries and requests effectively.
· Proficient in using office equipment, including telephone systems, printers, and scanners.
· Exceptional organizational and multitasking abilities to manage various tasks simultaneously.
· Attention to detail and accuracy in administrative tasks.
· Proficient in using computer software such as Microsoft Office (Word, Excel, Outlook).
· Ability to work well in a team and independently.
· Professional appearance and behavior.
· High school diploma or equivalent.
· Prior experience as a receptionist or in a customer service role is preferred but not required.
· Freshers are encouraged to apply.
· Ability to stand or sit for extended periods.
· Good manual dexterity for handling paperwork, operating office equipment, and typing.
· Ability to lift and carry light items, such as mail or packages.
This job description provides a general overview of the responsibilities and requirements for the position of Receptionist at Inspire Management Training Centre. Specific duties and qualifications may vary based on the organization's needs.
Note: Please attached your updated CV