F&B Team Leader
Closing date: 31/10/2024
Doha,Qatar
The F&B Team Leader is responsible for supervising and coordinating the activities of the Food and Beverage team to ensure the delivery of high-quality service and exceptional guest experiences. This role involves overseeing daily operations, managing staff, maintaining inventory, and ensuring compliance with health and safety standards. The F&B Team Leader plays a key role in training staff, resolving customer issues, and optimizing service efficiency. Strong leadership abilities, excellent communication skills, and a passion for hospitality are essential for this position.
Job Responsibilities:
- Supervise and support the F&B team to ensure effective operations and high-quality service.
- Greet and welcome guests, assist with menu selections and take orders while promoting suggestive selling to enhance revenue.
- Ensure compliance with health and safety regulations, including food safety and hygiene standards.
- Maintain organization, concentration, and clarity when providing service during busy periods.
- Input and manage information in the system efficiently.
- Analyze and resolve problems with good judgment and a clear-thinking approach.
- Focus on attention to detail in all aspects of service.
- Suggestively sell menu items and beverages to increase sales.
- Collaborate effectively with co-workers and work cohesively as a team.
- Address daily communications and manage internal and external written correspondence with staff and guests as per guidelines.
- Foster teamwork and motivate staff through various welfare programs and activities.
- Maintain open and positive communication with the Chef, cooks, and junior staff, and conduct yourself professionally.
- Ensure that food safety (ISO 22000:2005) and HSE (ISO 14001:2004 & OHSAS 18001:2007) requirements are implemented and maintained within the department.
- Keep all documents and records related to food safety and HSE up to date.
- Follow and update food safety and HSE policies and objectives as applicable to the department.
Qualifications, Experience, and Skills:
- Degree or Diploma in Hospitality Management or a related field.
- Minimum of 3 years of experience in a supervisory role within Food & Beverage service.
- Strong understanding of Food & Beverage service operations, including revenue management and guest service standards.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with guests and colleagues.
- Team player with an analytical mindset and confident personality.
- Strong customer service orientation with a high level of initiative.
- Flexibility to work irregular hours, including evenings, weekends, and holidays, as needed to accommodate operational requirements.
- Excellent written and oral communication skills in English.
Note: you will be required to attach the following:
Resume / CV
Educational Certifications