F&B Hostess

Job Summary:

We are seeking a highly motivated and customer-oriented F&B Hostess to join our prestigious 5-star hotel. The ideal candidate will be responsible for providing exceptional guest service by ensuring smooth seating arrangements, managing reservations, and creating a welcoming atmosphere for all guests. The F&B Hostess will play a key role in upholding the hotel's high standards of hospitality.

Key Responsibilities:

• Greet guests upon arrival and escort them to their tables with professionalism and warmth.

• Manage the reservation system, ensuring accurate guest bookings and efficient seating arrangements.

• Provide accurate wait times and communicate clearly with guests regarding seating availability.

• Respond to phone inquiries regarding reservations, menu options, and general restaurant information.

• Maintain an organized and clean reception area, ensuring it is always welcoming and tidy.

• Assist in coordinating guest flow with the service team to ensure smooth operations during peak hours.

• Foster positive relationships with guests to enhance the overall dining experience.

• Assist with administrative tasks and other duties as required by the F&B team.

Requirements:

• Female candidates only.

• A minimum of 1 to 2 years of experience in a similar role within a 5-star hotel or luxury hospitality environment.

• Fluency in English is required; proficiency in Arabic or additional languages is an asset.

• Arab and European nationalities are preferable.

• Excellent interpersonal and communication skills, with a professional and approachable demeanor.

• Strong organizational skills and the ability to multitask effectively.

• Exceptional grooming and presentation standards.

• Ability to remain calm under pressure and handle guest inquiries with poise and professionalism.

• A genuine passion for delivering outstanding guest service.