Concierge Agent
Closing date: 31/10/2024
Doha,Qatar
Responsibilities
Answer phone calls, emails, and other messages
Record incoming and outgoing deliveries
Listen to guests’ concerns and present reports to hotel management
Provide luggage or check-in assistance when needed
Greet guests at the entrance and assist in verifying appointments or reservations
Recommend local restaurants or attractions depending on guests’ interests
Skills and qualifications
Strong written and verbal communication skills
Demonstrated work experience in the hospitality industry
Working knowledge of reservation management software
Clear customer service skills that demonstrate measurable results
Willingness to learn about local attractions, events, and dining options