Captain Waiter

We are hiring an experienced and service-focused Captain Waiter on behalf of a prestigious 5-star luxury hotel group in Qatar. The ideal candidate should have a minimum of 2 years of experience in a similar role within a luxury hospitality environment, leading a team of waitstaff and ensuring the highest standards of guest service. The Captain Waiter will play a key role in coordinating restaurant operations, maintaining service quality, and enhancing the overall guest dining experience.

Key Responsibilities:

• Supervise and guide waitstaff in delivering outstanding food and beverage service in line with luxury hotel standards
• Coordinate daily operations on the floor, ensuring tables are properly attended and service flows smoothly
• Assist in training and mentoring junior staff to maintain consistent service excellence
• Handle guest inquiries, feedback, and complaints professionally to ensure satisfaction
• Maintain a strong presence during service periods, ensuring attention to detail and guest needs
• Ensure hygiene, cleanliness, and organization across the dining area and service stations
• Liaise with the kitchen and other departments to ensure timely and accurate service
• Assist in managing reservations, table settings, and special dining arrangements
• Monitor inventory of service-related supplies and report shortages
• Follow all hotel safety and operational procedures

Qualifications, Experience & Skills:

• Minimum 2+ years of experience as a Captain Waiter or Senior Waiter in a luxury hotel, fine-dining restaurant, or upscale hospitality setting
• Strong leadership and team coordination abilities
• Excellent communication and customer service skills
• Deep understanding of fine-dining etiquette, food & beverage knowledge, and up-selling techniques
• Well-groomed, professional appearance in line with luxury hospitality standards
• Ability to multitask in a fast-paced, high-pressure environment
• Fluency in English is required; additional language skills are a plus

Benefits:

• Attractive and competitive salary
• Accommodation, meals, and transportation provided by the employer
• Opportunity to work in a world-class 5-star hotel environment
• Career growth and development in the luxury hospitality sector