Bartender

We are looking for a professional, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. The bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties.

DUTIES AND RESPONSIBILITIES

• Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
• Planning drink menus and informing customers about new beverages and specials.
• Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
• Checking identification to ensure customers are the legal age to purchase alcohol.
• Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
• Adhering to all food safety and quality regulations.
• Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
• Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
• Developing new cocktail recipes.

KEY ACCOUNTABILITIES

• Provide excellent customer service to our guests

• Anticipate the customers’ needs

• Prepare beverages: coffee, mocktails, tea, fresh juice

• Able to work under pressure

• Welcomes and greets guests with a warm friendly smile

• Consistently maintains organized and clean workspace and uniform

• Demonstrates courteous, friendly, and professional work environment

• Keep the bar clean • Set up the bar before opening time

• Is well informed about the drink's menu

• Is able to prepare all recipes on the menu

• Controls stock of beverages and dry storage

• Conducts inventories

KNOWLEDGE, SKILLS AND EXPERIENCE

• At least 1 – 3 years of experience as a barman

• Knowledge of principles, values, and processes for providing exceptional guest service

• Knowledge of beverage service techniques

• Must have excellent communication, organization and problem-solving skills

• Must have excellent customer service skills

• Able to work well under pressure

• Must speak English clearly

• Projects a professional, friendly and courteous image to guests

• Perfect knowledge of food hygiene and the HACCP process

• Able to successfully complete assigned tasks autonomously

• Able to stand for long periods of time • Able to frequently lift and carry up to 50 lbs.